Shipping & Returns
Standard Rates and Transit Time
By default, all orders are shipped via ground service. Rate calculations are based on package weight and destination.
The shipping chart below reflects normal shipping time for your order once it leaves our warehouse in Everett, Washington. We attempt to process all online orders within 2 business days.
- Zone 1 — Northern Idaho, Northwestern Oregon & Washington
1 business day
- Zone 2 — Northern California, Southern Idaho, Western Montana, Northern Nevada, Oregon (all but NW) & Utah
2 business days
- Zone 3 — Arizona, Southern California, Colorado, Eastern Montana, Southern Nevada, North Dakota & Wyoming
3 business days
- Zone 4 — Hawaii, Northern Illinois, Northern Indiana, Iowa, Kansas, Minnesota, Missouri, Nebraska, New Mexico, Oklahoma, South Dakota, Northern Texas & Wisconsin
4 business days
- Zones 5, 6, 7 — Alaska, East Coast, Southern Texas & Puerto Rico
5 business days
All orders, including expedited orders, require a 2 business-day processing time. Orders placed online after 8:00 a.m. Pacific Standard Time will begin processing the next business day.
We offer the following shipping options for delivery within the United States:
Next Day Delivery
Two Day Delivery
Rate calculations are based on package weight and destination.
International Orders and Shipping
Compendium is pleased to ship worldwide through our partner, GlobalShopex.com. Simply add any items you wish to purchase in your shopping cart and choose the “International Checkout” option. The global checkout page will allow you to see the cost for shipping and duties and taxes upfront. You may prepay duties and taxes when you check out or, pay upon delivery. If you prepay, there will be no additional funds collected upon delivery. GlobalShopex handles the international checkout and shipping, and will process your payment and guarantee delivery. Once your order is completed, order status questions should be directed to GlobalShopex at firstname.lastname@example.org or 786-391-4868.
STANDARD SHIPPING arrives to your address in between 10 to 15 business days.
PRIORITY SHIPPING arrives to your address in between 5 to 10 business days.
GlobalShopex Local Numbers:
Australia (Sydney) · Tel: (612) 9037 0252
United Kingdom · Tel: (020) 3371 9380
Japan (Tokyo) · Tel: (3) 4520 9639
Spain (Madrid) · Tel: (91) 829 5114
South Africa · Tel: (27 10) 500-2487
Canada (Toronto) · Tel: (416) 840 5719
France (Paris) · Tel: (01) 7666 0593
Mexico (DF) · Tel: (55) 8525 3179
Brazil (Sao Paulo) · Tel: (55) 21 3958 1440
Peru (Lima) · Tel: (1) 718 0788
Colombia (Bogota) · Tel: (1) 508 2859.
We accept returns and will issue a full credit on all products returned within 90 days. Items must be in the condition in which they were received. Items that are used, bent, or otherwise damaged will not be eligible for credit.
Please contact customer service at email@example.com or call us at 800.914.3327, extension 0 within 10 business days to report any damaged products.